---
title: helpdesk — school dictionary · trees and pragmatics
description: «helpdesk» in the school dictionary: A helpdesk is a service, desk or phone line where people answer questions and fix problems, especially with computers. Every meaning for a pupil with its dependency tree and pragmatics.
---

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# helpdesk

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**Who acts:** helpdesk, people, you, library helpdesk, I, She · **What happens:** be, answer, fix, forget, contact, call · **To what, where:** service, questions, problems, password, helpdesk, door · **Speech:** someone speaks here

<!-- .vabout -->
«helpdesk» in the school dictionary: its meaning for a pupil and its 6 examples, every sentence parsed by Mova itself — its syntax tree, a dependency tree in the style of Universal Dependencies, and its pragmatics clause by clause. The word in the dictionary, with its sense in the lessons: [helpdesk in the school dictionary](https://md.mova.elamur.ai/free/en/dictionaries/school/w/helpdesk.md).

## Meaning 1 {#m1}

<!-- .ven lang=en -->
A helpdesk is a service, desk or phone line where people answer questions and fix problems, especially with computers.

<!-- fold The tree, 19 words -->
```conllu
# sent_id = dict:school:helpdesk:m1:1
# text = A helpdesk is a service, desk or phone line where people answer questions and fix problems, especially with computers.
1	A	a	DET	DT	Definite=Ind|PronType=Art	2	det	_	_
2	helpdesk	helpdesk	NOUN	NN	Number=Sing	5	nsubj	_	_
3	is	be	AUX	VBZ	Mood=Ind|Number=Sing|Person=3|Tense=Pres|VerbForm=Fin	5	cop	_	_
4	a	a	DET	DT	Definite=Ind|PronType=Art	5	det	_	_
5	service	service	NOUN	NN	Number=Sing	0	root	_	SpaceAfter=No
6	,	,	PUNCT	,	_	7	punct	_	_
7	desk	desk	NOUN	NN	Number=Sing	5	conj	_	_
8	or	or	CCONJ	CC	_	10	cc	_	_
9	phone	phone	NOUN	NN	Number=Sing	10	compound	_	_
10	line	line	NOUN	NN	Number=Sing	5	conj	_	_
11	where	where	ADV	WRB	PronType=Rel	13	advmod	_	_
12	people	people	NOUN	NNS	Number=Plur	13	nsubj	_	_
13	answer	answer	VERB	VBP	Mood=Ind|Number=Plur|Person=3|Tense=Pres|VerbForm=Fin	10	acl:relcl	_	_
14	questions	question	NOUN	NNS	Number=Plur	13	obj	_	_
15	and	and	CCONJ	CC	_	16	cc	_	_
16	fix	fix	VERB	VBP	Mood=Ind|Number=Plur|Person=3|Tense=Pres|VerbForm=Fin	13	conj	_	_
17	problems	problem	NOUN	NNS	Number=Plur	16	obj	_	SpaceAfter=No
18	,	,	PUNCT	,	_	21	punct	_	_
19	especially	especially	ADV	RB	_	21	advmod	_	_
20	with	with	ADP	IN	_	21	case	_	_
21	computers	computer	NOUN	NNS	Number=Plur	17	conj	_	SpaceAfter=No
22	.	.	PUNCT	.	_	5	punct	_	_
```

<!-- .fr -->
| # | verb | tense, mood | who | what, whom | to whom | where | when | other | roles by |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | **is a** | present | a helpdesk | a service and desk or phone line |  |  |  |  | tree rules |
| 2 | **answer** *speech: assert* | present | people | questions |  |  |  |  | vn reciprocate-112-1 «NP V PP»: agent=Agent question=Eventuality |
| 3 | **fix** | present | people *not said here* | problems and computers |  |  |  |  | vn shake-22.3-2 «NP V NP together»: agent=Agent problem=Patient |

<!-- .note -->
One row per clause the reader finds. «not said here»: a role filled from the clause above. «roles by»: a VerbNet class and frame when one fits the verb, else the reader's rules on the tree.

## Example 1 {#x1}

<!-- .ven lang=en -->
If you forget your password, contact the helpdesk.

```conllu
# sent_id = dict:school:helpdesk:x1:1
# text = If you forget your password, contact the helpdesk.
1	If	if	SCONJ	IN	_	3	mark	_	_
2	you	you	PRON	PRP	Case=Nom|Person=2|PronType=Prs	3	nsubj	_	_
3	forget	forget	VERB	VBP	Mood=Ind|Number=Sing|Person=2|Tense=Pres|VerbForm=Fin	7	advcl	_	_
4	your	your	PRON	PRP$	Case=Gen|Person=2|Poss=Yes|PronType=Prs	5	nmod:poss	_	_
5	password	password	NOUN	NN	Number=Sing	3	obj	_	SpaceAfter=No
6	,	,	PUNCT	,	_	3	punct	_	_
7	contact	contact	VERB	VB	Mood=Imp|VerbForm=Fin	0	root	_	_
8	the	the	DET	DT	Definite=Def|PronType=Art	9	det	_	_
9	helpdesk	helpdesk	NOUN	NN	Number=Sing	7	obj	_	SpaceAfter=No
10	.	.	PUNCT	.	_	7	punct	_	_
```

<!-- .fr -->
| # | verb | tense, mood | who | what, whom | to whom | where | when | other | roles by |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | **forget** *a condition, not said to happen* | present | you | your password |  |  |  |  | tree rules |
| 2 | **contact** | imperative | you *not said here* | the helpdesk |  |  |  |  | tree rules |

## Example 2 {#x2}

<!-- .ven lang=en -->
The library helpdesk is near the door.

```conllu
# sent_id = dict:school:helpdesk:x2:1
# text = The library helpdesk is near the door.
1	The	the	DET	DT	Definite=Def|PronType=Art	3	det	_	_
2	library	library	NOUN	NN	Number=Sing	3	compound	_	_
3	helpdesk	helpdesk	NOUN	NN	Number=Sing	7	nsubj	_	_
4	is	be	AUX	VBZ	Mood=Ind|Number=Sing|Person=3|Tense=Pres|VerbForm=Fin	7	cop	_	_
5	near	near	ADP	IN	_	7	case	_	_
6	the	the	DET	DT	Definite=Def|PronType=Art	7	det	_	_
7	door	door	NOUN	NN	Number=Sing	0	root	_	SpaceAfter=No
8	.	.	PUNCT	.	_	7	punct	_	_
```

<!-- .fr -->
| # | verb | tense, mood | who | what, whom | to whom | where | when | other | roles by |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | **is** | present | the library helpdesk |  |  | the door |  |  | tree rules |

## Example 3 {#x3}

<!-- .ven lang=en -->
I called the helpdesk about my broken laptop.

```conllu
# sent_id = dict:school:helpdesk:x3:1
# text = I called the helpdesk about my broken laptop.
1	I	I	PRON	PRP	Case=Nom|Number=Sing|Person=1|PronType=Prs	2	nsubj	_	_
2	called	call	VERB	VBD	Mood=Ind|Number=Sing|Person=1|Tense=Past|VerbForm=Fin	0	root	_	_
3	the	the	DET	DT	Definite=Def|PronType=Art	4	det	_	_
4	helpdesk	helpdesk	NOUN	NN	Number=Sing	2	obj	_	_
5	about	about	ADP	IN	_	8	case	_	_
6	my	my	PRON	PRP$	Case=Gen|Number=Sing|Person=1|Poss=Yes|PronType=Prs	8	nmod:poss	_	_
7	broken	break	VERB	VBN	Tense=Past|VerbForm=Part|Voice=Pass	8	amod	_	_
8	laptop	laptop	NOUN	NN	Number=Sing	4	nmod	_	SpaceAfter=No
9	.	.	PUNCT	.	_	2	punct	_	_
```

<!-- .fr -->
| # | verb | tense, mood | who | what, whom | to whom | where | when | other | roles by |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | **call** | past | I | the helpdesk |  |  |  | about my broken laptop | vn initiate\_communication-37.4.2-1 «NP V NP.recipient»: agent=Agent helpdesk=Recipient |
| 2 | **break** | participle |  |  |  |  |  |  | vn hurt-40.8.3-1-1 «NP V»: agent=Patient |

## Example 4 {#x4}

<!-- .ven lang=en -->
The helpdesk is open until five.

```conllu
# sent_id = dict:school:helpdesk:x4:1
# text = The helpdesk is open until five.
1	The	the	DET	DT	Definite=Def|PronType=Art	2	det	_	_
2	helpdesk	helpdesk	NOUN	NN	Number=Sing	4	nsubj	_	_
3	is	be	AUX	VBZ	Mood=Ind|Number=Sing|Person=3|Tense=Pres|VerbForm=Fin	4	cop	_	_
4	open	open	ADJ	JJ	Degree=Pos	0	root	_	_
5	until	until	ADP	IN	_	6	case	_	_
6	five	five	NUM	CD	NumForm=Word|NumType=Card	4	obl	_	SpaceAfter=No
7	.	.	PUNCT	.	_	4	punct	_	_
```

<!-- .fr -->
| # | verb | tense, mood | who | what, whom | to whom | where | when | other | roles by |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | **is** | present | the helpdesk |  |  |  | until five | open *property* | tree rules |

## Example 5 {#x5}

<!-- .ven lang=en -->
She works on the helpdesk at the airport.

```conllu
# sent_id = dict:school:helpdesk:x5:1
# text = She works on the helpdesk at the airport.
1	She	she	PRON	PRP	Case=Nom|Gender=Fem|Number=Sing|Person=3|PronType=Prs	2	nsubj	_	_
2	works	work	VERB	VBZ	Mood=Ind|Number=Sing|Person=3|Tense=Pres|VerbForm=Fin	0	root	_	_
3	on	on	ADP	IN	_	5	case	_	_
4	the	the	DET	DT	Definite=Def|PronType=Art	5	det	_	_
5	helpdesk	helpdesk	NOUN	NN	Number=Sing	2	obl	_	_
6	at	at	ADP	IN	_	8	case	_	_
7	the	the	DET	DT	Definite=Def|PronType=Art	8	det	_	_
8	airport	airport	NOUN	NN	Number=Sing	2	obl	_	SpaceAfter=No
9	.	.	PUNCT	.	_	2	punct	_	_
```

<!-- .fr -->
| # | verb | tense, mood | who | what, whom | to whom | where | when | other | roles by |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | **work** | present | She |  |  |  |  | at the airport; on the helpdesk | vn employment-95.3 «NP V PP.theme PP.beneficary»: agent=Agent on helpdesk=Theme at airport=Beneficiary |

## Example 6 {#x6}

<!-- .ven lang=en -->
The helpdesk said they would fix it tomorrow.

```conllu
# sent_id = dict:school:helpdesk:x6:1
# text = The helpdesk said they would fix it tomorrow.
1	The	the	DET	DT	Definite=Def|PronType=Art	2	det	_	_
2	helpdesk	helpdesk	NOUN	NN	Number=Sing	3	nsubj	_	_
3	said	say	VERB	VBD	Mood=Ind|Number=Sing|Person=3|Tense=Past|VerbForm=Fin	0	root	_	_
4	they	they	PRON	PRP	Case=Nom|Number=Plur|Person=3|PronType=Prs	6	nsubj	_	_
5	would	would	AUX	MD	VerbForm=Fin	6	aux	_	_
6	fix	fix	VERB	VB	VerbForm=Inf	3	ccomp	_	_
7	it	it	PRON	PRP	Case=Acc|Gender=Neut|Number=Sing|Person=3|PronType=Prs	6	obj	_	_
8	tomorrow	tomorrow	NOUN	NN	Number=Sing	6	obl:unmarked	_	SpaceAfter=No
9	.	.	PUNCT	.	_	3	punct	_	_
```

<!-- .fr -->
| # | verb | tense, mood | who | what, whom | to whom | where | when | other | roles by |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | **say** *speech: assert* | past | the helpdesk |  |  |  |  |  | vn say-37.7-1-1 «NP V that S»: agent=Agent clause=Topic |
| 2 | **fix** | would | they | helpdesk |  |  | tomorrow |  | vn shake-22.3-2 «NP V NP together»: agent=Agent it=Patient |

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**Text:** the school dictionary of Mova's schools (`world/data/dictionary-schools/`), written for Mova. **Trees:** Mova's own parse — the `en` model on the CPU, when the site is built — not checked by a teacher; they may be wrong. **Frames:** Mova's frames reader (`prag`), each meaning and example read on its own. Elamur Cosmic License.

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