--- title: It was reported that an airline's website chatbot told a man he coul… — In the news: invented court cases and an airline… · tree and pragmatics description: It was reported that an airline's website chatbot told a man he could claim a refund later, which was not the airline's real rule. Who acts: website chatbot, man, refund. A sentence of the lesson «In the news: invented court cases and an airline's chatbot» of the ai course of Mova's primary school w --- [Mova](https://md.mova.elamur.ai/free/en/) · [this page in HTML](https://mova.elamur.ai/free/en/corpora/school/ai/20-news-court-cases-airline/9/) [home](https://md.mova.elamur.ai/free/en/) / [corpora](https://md.mova.elamur.ai/free/en/corpora/) / [school](https://md.mova.elamur.ai/free/en/corpora/school/) / [AI](https://md.mova.elamur.ai/free/en/corpora/school/ai/) / [In the news: invented court cases and…](https://md.mova.elamur.ai/free/en/corpora/school/ai/20-news-court-cases-airline/) / 9 # In the news: invented court cases and an airline's chatbot, sentence 9 It was reported that an airline's website chatbot told a man he could claim a refund later, which was not the airline's real rule. **Who acts:** website chatbot, man, refund · **What happens:** report, tell, claim, not be · **To what, where:** confidence, man, refund, real rule · **Speech:** someone speaks here This is a sentence of the lesson «In the news: invented court cases and an airline's chatbot» of the ai course of Mova's primary school. The page gives its syntax tree — a dependency tree in the style of Universal Dependencies — and its pragmatics clause by clause: who acts (website chatbot, man, refund), what happens, when and where, as Mova's frames read it from the tree. ## The tree {#tree} ```conllu # sent_id = school:ai:020-news-court-cases-airline.lesson:9 # text = It was reported that an airline's website chatbot told a man he could claim a refund later, which was not the airline's real rule. # source = school lesson (ours) # course = ai # lesson = 020-news-court-cases-airline.lesson # annotation = Mova annot: Rust (en) → Haiku 5.5 (medium, Batches API) patches; gates UD 2.18; agreed by treeagree rules (Stanza, Trankit, spaCy trf): no change 1 It it PRON PRP Case=Nom|Gender=Neut|Number=Sing|Person=3|PronType=Prs 3 nsubj:pass _ _ 2 was be AUX VBD Mood=Ind|Number=Sing|Person=3|Tense=Past|VerbForm=Fin 3 aux:pass _ _ 3 reported report VERB VBN Tense=Past|VerbForm=Part|Voice=Pass 0 root _ _ 4 that that SCONJ IN _ 10 mark _ _ 5 an a DET DT Definite=Ind|PronType=Art 6 det _ _ 6 airline airline NOUN NN Number=Sing 9 nmod:poss _ _ 7 's 's PART POS _ 6 case _ _ 8 website website NOUN NN Number=Sing 9 compound _ _ 9 chatbot chatbot NOUN NN Number=Sing 10 nsubj _ _ 10 told tell VERB VBD Mood=Ind|Number=Sing|Person=3|Tense=Past|VerbForm=Fin 3 ccomp _ _ 11 a a DET DT Definite=Ind|PronType=Art 12 det _ _ 12 man man NOUN NN Number=Sing 10 iobj _ _ 13 he he PRON PRP Case=Nom|Gender=Masc|Number=Sing|Person=3|PronType=Prs 15 nsubj _ _ 14 could could AUX MD VerbForm=Fin 15 aux _ _ 15 claim claim VERB VB VerbForm=Inf 10 ccomp _ _ 16 a a DET DT Definite=Ind|PronType=Art 17 det _ _ 17 refund refund NOUN NN Number=Sing 15 obj _ _ 18 later late ADV RBR Degree=Cmp 15 advmod _ _ 19 , , PUNCT , _ 27 punct _ _ 20 which which PRON WDT PronType=Rel 27 nsubj _ _ 21 was be AUX VBD Mood=Ind|Number=Sing|Person=3|Tense=Past|VerbForm=Fin 27 cop _ _ 22 not not PART RB Polarity=Neg 27 advmod _ _ 23 the the DET DT Definite=Def|PronType=Art 24 det _ _ 24 airline airline NOUN NN Number=Sing 27 nmod:poss _ _ 25 's 's PART POS _ 24 case _ _ 26 real real ADJ JJ Degree=Pos 27 amod _ _ 27 rule rule NOUN NN Number=Sing 17 acl:relcl _ _ 28 . . PUNCT . _ 3 punct _ _ ``` ## Pragmatics {#pragmatics} - form: statement - act: narrate - voice: narrator - polarity: neg - teacher: kept the draft | # | verb | tense, mood | who | what, whom | to whom | where | when | other | roles by | | --- | --- | --- | --- | --- | --- | --- | --- | --- | --- | | 1 | **report** | past · passive | | confidence | | | | | vn characterize-29.2-1-2 «NP V NP to be ADJ»: subject=Theme clause=Attribute | | 2 | **tell** *speech: assert* | past | a airline's website chatbot | | a man | | | | vn transfer\_mesg-37.1.1-1-1 «NP V NP S\_INF»: agent=Agent man=Recipient clause=Topic | | 3 | **claim** *speech: other* | could | man | a refund | | | | late *property* | vn say-37.7-1-1 «NP V NP.topic»: agent=Agent refund=Topic | | 4 | **not** **is a** | past | a refund | the airline's real rule | | | | | tree rules | One row per clause the reader finds. «not said here»: a role filled from the clause above. «roles by»: a VerbNet class and frame when one fits the verb, else the reader's rules on the tree. **Licence: [CC BY-SA 4.0](https://creativecommons.org/licenses/by-sa/4.0/)**, as the whole of Mova corpus 0.4, of which this treebank (the agreed school, `mova-school-agreed-en.conllu`) is part. The lessons were written for Mova's primary school. Sentence `school:ai:020-news-court-cases-airline.lesson:9`. **The tree:** Mova annot: Rust (en) → Haiku 5.5 (medium, Batches API) patches; gates UD 2.18; agreed by treeagree rules (Stanza, Trankit, spaCy trf): no change. **The frames** are read from the tree by Mova's frames reader (`prag`) when this page is built, the lesson read in order, so a pronoun may be resolved from an earlier sentence. See the [release 0.4](https://md.mova.elamur.ai/free/en/releases/0.4/). - ← previous: [In the news: invented court cases and…, 8](https://md.mova.elamur.ai/free/en/corpora/school/ai/20-news-court-cases-airline/8/) - next →: [In the news: invented court cases and…, 10](https://md.mova.elamur.ai/free/en/corpora/school/ai/20-news-court-cases-airline/10/) - ↑ back to [the lesson](https://md.mova.elamur.ai/free/en/corpora/school/ai/20-news-court-cases-airline/)