---
title: It was reported that a delivery company's chatbot was tricked by a c… — In the news: jobs, art and copying, children's s… · tree and pragmatics
description: It was reported that a delivery company's chatbot was tricked by a customer into swearing and criticising its own company, and the company switched that part off. Who acts: customer, company. A sentence of the lesson «In the news: jobs, art and copying, children's safety» of the ai course of Mova's 
---

<!-- md -->
[Mova](https://md.mova.elamur.ai/free/en/) · [this page in HTML](https://mova.elamur.ai/free/en/corpora/school/ai/22-news-jobs-art-safety/14/)

<!-- crumbs -->
[home](https://md.mova.elamur.ai/free/en/) / [corpora](https://md.mova.elamur.ai/free/en/corpora/) / [school](https://md.mova.elamur.ai/free/en/corpora/school/) / [AI](https://md.mova.elamur.ai/free/en/corpora/school/ai/) / [In the news: jobs, art and copying, ch…](https://md.mova.elamur.ai/free/en/corpora/school/ai/22-news-jobs-art-safety/) / 14

# In the news: jobs, art and copying, children's safety, sentence 14

<!-- .ven lang=en -->
It was reported that a delivery company's chatbot was tricked by a customer into swearing and criticising its own company, and the company switched that part off.

<!-- .vintro -->
**Who acts:** customer, company · **What happens:** report, trick, swear, criticise, switch off · **To what, where:** picture, chatbot, own company, part

<!-- .vabout -->
This is a sentence of the lesson «In the news: jobs, art and copying, children's safety» of the ai course of Mova's primary school. The page gives its syntax tree — a dependency tree in the style of Universal Dependencies — and its pragmatics clause by clause: who acts (customer, company), what happens, when and where, as Mova's frames read it from the tree.

## The tree {#tree}

```conllu
# sent_id = school:ai:022-news-jobs-art-safety.lesson:14
# text = It was reported that a delivery company's chatbot was tricked by a customer into swearing and criticising its own company, and the company switched that part off.
# source = school lesson (ours)
# course = ai
# lesson = 022-news-jobs-art-safety.lesson
# annotation = Mova annot: Rust (en) → Haiku 5.5 (medium, Batches API) patches; gates UD 2.18; agreed by treeagree rules (Stanza, Trankit, spaCy trf): no change
1	It	it	PRON	PRP	Case=Nom|Gender=Neut|Number=Sing|Person=3|PronType=Prs	3	nsubj:pass	_	_
2	was	be	AUX	VBD	Mood=Ind|Number=Sing|Person=3|Tense=Past|VerbForm=Fin	3	aux:pass	_	_
3	reported	report	VERB	VBN	Tense=Past|VerbForm=Part|Voice=Pass	0	root	_	_
4	that	that	SCONJ	IN	_	11	mark	_	_
5	a	a	DET	DT	Definite=Ind|PronType=Art	7	det	_	_
6	delivery	delivery	NOUN	NN	Number=Sing	7	compound	_	_
7	company	company	NOUN	NN	Number=Sing	9	nmod:poss	_	_
8	's	's	PART	POS	_	7	case	_	_
9	chatbot	chatbot	NOUN	NN	Number=Sing	11	nsubj:pass	_	_
10	was	be	AUX	VBD	Mood=Ind|Number=Sing|Person=3|Tense=Past|VerbForm=Fin	11	aux:pass	_	_
11	tricked	trick	VERB	VBN	Tense=Past|VerbForm=Part|Voice=Pass	3	ccomp	_	_
12	by	by	ADP	IN	_	14	case	_	_
13	a	a	DET	DT	Definite=Ind|PronType=Art	14	det	_	_
14	customer	customer	NOUN	NN	Number=Sing	11	obl	_	_
15	into	into	SCONJ	IN	_	16	mark	_	_
16	swearing	swear	VERB	VBG	VerbForm=Ger	11	advcl	_	_
17	and	and	CCONJ	CC	_	18	cc	_	_
18	criticising	criticise	VERB	VBG	VerbForm=Ger	16	conj	_	_
19	its	its	PRON	PRP$	Case=Gen|Gender=Neut|Number=Sing|Person=3|Poss=Yes|PronType=Prs	21	nmod:poss	_	_
20	own	own	ADJ	JJ	Degree=Pos	21	amod	_	_
21	company	company	NOUN	NN	Number=Sing	18	obj	_	_
22	,	,	PUNCT	,	_	26	punct	_	_
23	and	and	CCONJ	CC	_	26	cc	_	_
24	the	the	DET	DT	Definite=Def|PronType=Art	25	det	_	_
25	company	company	NOUN	NN	Number=Sing	26	nsubj	_	_
26	switched	switch	VERB	VBD	Mood=Ind|Number=Sing|Person=3|Tense=Past|VerbForm=Fin	3	conj	_	_
27	that	that	DET	DT	Number=Sing|PronType=Dem	28	det	_	_
28	part	part	NOUN	NN	Number=Sing	26	obj	_	_
29	off	off	ADP	RP	_	26	compound:prt	_	_
30	.	.	PUNCT	.	_	3	punct	_	_
```

## Pragmatics {#pragmatics}

<!-- .note -->
No stored speech act for this sentence.

<!-- .fr -->
| # | verb | tense, mood | who | what, whom | to whom | where | when | other | roles by |
| --- | --- | --- | --- | --- | --- | --- | --- | --- | --- |
| 1 | **report** | past · passive |  | picture |  |  |  |  | vn characterize-29.2-1-2 «NP V NP to be ADJ»: subject=Theme clause=Attribute |
| 2 | **trick** | past · passive | a customer | a delivery company's chatbot |  |  |  |  | vn trick-59.2 «NP V NP»: agent=Agent subject=Patient |
| 3 | **swear** | gerund | a customer *not said here* |  |  |  |  |  | vn conjecture-29.5 «NP V that S»: agent=Agent |
| 4 | **criticise** | gerund | a customer *not said here* | picture's own company |  |  |  |  | tree rules |
| 5 | **switch off** | past | the company | that part |  |  |  |  | vn convert-26.6.2-1-1 «NP V NP»: agent=Agent part=Patient |

<!-- .note -->
One row per clause the reader finds. «not said here»: a role filled from the clause above. «roles by»: a VerbNet class and frame when one fits the verb, else the reader's rules on the tree.

<!-- div src -->

**Licence: [CC BY-SA 4.0](https://creativecommons.org/licenses/by-sa/4.0/)**, as the whole of Mova corpus 0.4, of which this treebank (the agreed school, `mova-school-agreed-en.conllu`) is part. The lessons were written for Mova's primary school. Sentence `school:ai:022-news-jobs-art-safety.lesson:14`.

**The tree:** Mova annot: Rust (en) → Haiku 5.5 (medium, Batches API) patches; gates UD 2.18; agreed by treeagree rules (Stanza, Trankit, spaCy trf): no change. **The frames** are read from the tree by Mova's frames reader (`prag`) when this page is built, the lesson read in order, so a pronoun may be resolved from an earlier sentence.

See the [release 0.4](https://md.mova.elamur.ai/free/en/releases/0.4/).

<!-- /div -->

<!-- pn -->
- ← previous: [In the news: jobs, art and copying, ch…, 13](https://md.mova.elamur.ai/free/en/corpora/school/ai/22-news-jobs-art-safety/13/)
- next →: [In the news: jobs, art and copying, ch…, 15](https://md.mova.elamur.ai/free/en/corpora/school/ai/22-news-jobs-art-safety/15/)
- ↑ back to [the lesson](https://md.mova.elamur.ai/free/en/corpora/school/ai/22-news-jobs-art-safety/)

