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# Revisiting the ISO standard for dialogue act annotation

**Authors:** [Harry Bunt](https://md.mova.elamur.ai/free/en/docs/papers/authors/harry-bunt/), [Volha Petukhova](https://md.mova.elamur.ai/free/en/docs/papers/authors/volha-petukhova/), Alex Chengyu Fang · **Year:** 2017 · **Venue:** ISA-13 (Joint ISO-ACL Workshop on Interoperable Semantic Annotation) **Link:** [aclanthology.org/W17-7404](https://aclanthology.org/W17-7404/) · **Licence:** [CC BY 4.0](https://creativecommons.org/licenses/by/4.0/)

[**14** citations](https://openalex.org/works?filter=cites:W2759998906) openalex · 2026-10-19[**7** citations in our library](https://md.mova.elamur.ai/free/en/docs/papers/cited-by/bunt-2017-revisiting-iso-standard-dialogue-act/) of the 140673 papers whose bibliographies we read[Proceedings of the 13th Joint ISO-ACL Workshop on Interoperable Semantic Annotation (ISA-13)](https://aclanthology.org/volumes/W17-74/)[licence](https://creativecommons.org/licenses/by/4.0/)

- [Publisher's page](https://aclanthology.org/W17-7404/)
- [PDF](https://aclanthology.org/W17-7404.pdf)
- [DOI 10.22028/d291-29411](https://doi.org/10.22028/d291-29411)
- [OpenAlex](https://openalex.org/W2759998906)

**Authors (3)**

1. [Harry Bunt](https://openalex.org/A5049617931) [ORCID](https://orcid.org/0000-0002-8596-4065) · [Semantic Scholar](https://www.semanticscholar.org/author/1786202) · h 27 · 2900 citations · 244 works
2. [Volha Petukhova](https://openalex.org/A5020337880) [ORCID](https://orcid.org/0000-0002-2581-2174) · [Semantic Scholar](https://www.semanticscholar.org/author/144090767) · h 17 · 1140 citations · 100 works
3. [Alex Chengyu Fang](https://openalex.org/A5029444496) [ORCID](https://orcid.org/0000-0001-6651-1709) · [Semantic Scholar](https://www.semanticscholar.org/author/5730733) · h 15 · 1009 citations · 147 works

Citations and author metrics from openalex (2026-10-19); authors with the same name are not always told apart.

## What it is about

A position paper written before the five-year review of ISO 24617-2 (2012), drawing on the building of the DialogBank. It summarises the scheme (nine orthogonal dimensions, 56 communicative functions, qualifiers, dependence and rhetorical relations; a dialogue act as a tuple of sender, addressees, function, content, dimension and relations) and lists its faults. Feedback such as «Tuesday?» or «John WHO?» is about a single word, not a functional segment, so non-functional "reference segments" are needed. It gives a three-step rule for dependence: a responsive function (Answer, Confirm, Disconfirm, Agreement, Disagreement, Correction, Accept/Address/Reject Request, Suggest, Offer) gets a functional dependence on the eliciting act; a feedback-specific function gets a feedback dependence; nothing else gets one. Rhetorical relations need argument roles (reason/result) and must say whether they hold between contents or between acts («He didn't come in. He has the flu.» vs «…He sent me a message saying he has the flu.»). It also proposes Task Management and Contact Management dimensions and tabular, one-column-per-dimension formats that annotators found far easier to check than XML.

## Ideas

- I1. Split Mova's `agree`/`disagree` by what they respond to, using the paper's list of responsive functions: a reply to a request or offer is an acceptance or refusal («No, I won't»), a reply to an assertion is agreement or disagreement, a reply to a yes/no question is confirm/disconfirm. In `prag/src/feats.rs` add a slot «act of the previous utterance by another speaker» (the existing `prev` is just the previous sentence). Measure agree/disagree and request recall in `prag eval`; k-NN now finds 0 and 2 of them.
- I2. Implement the three-step dependence rule literally as a deterministic function over Mova's acts (responsive → link to the nearest earlier eliciting act of another voice; else none), and use it as a gold-free check: a `disagree` with no eliciting act before it in the paragraph is a suspicious label to send to the teacher. Measure how many silver labels it flags and how many the teacher changes.
- I3. Allow several functions per utterance in the frame reader, one per dimension, the way «hello, can I help you» is Greeting + Offer. Tale lines like «Good morning, will you lend me your axe?» would keep both `greet` and `request`. A first, cheap version: a second act slot filled only by Social Obligations cues from `prag/data/cues.tsv`. Measure: how many silver sentences with `greet`/`thank`/`apologize` cues carry another act.
- I4. Print `prag` decisions in the paper's multi-column table (segment, speaker, one column per dimension, dependence in brackets) as a human view next to the TSV; it is the format that made errors visible for the DialogBank annotators.

## For Mova

[31. Speech acts](https://md.mova.elamur.ai/free/en/docs/languages/en/31-speech-acts/) §7.2–7.3 and §10 (no multidimensional acts yet), `38-dialogue-and-discourse-markers.md` §9–10 (questions and answers in dialogue). Code: `prag/src/feats.rs` (other-speaker previous act), `prag/src/schema.rs`, `prag/src/frames.rs` (dependence link), `prag/data/cues.tsv`. Measures: `prag eval` per-act F1 for agree, disagree, request; number of flagged silver labels.

Topics: [Speech act theory](https://md.mova.elamur.ai/free/en/docs/papers/topics/speech-act-theory/)

## Cite

The paper itself, not this card. BibTeX from the library's record of the work. [DOI 10.22028/d291-29411](https://doi.org/10.22028/d291-29411)

```
@inproceedings{bunt2017revisiting,
  title = {{Revisiting the ISO standard for dialogue act annotation}},
  author = {Bunt, Harry and Petukhova, Volha and Fang, Alex Chengyu},
  booktitle = {Proceedings of the 13th Joint ISO-ACL Workshop on Interoperable Semantic Annotation (ISA-13)},
  year = {2017},
  doi = {10.22028/d291-29411},
  url = {https://doi.org/10.22028/d291-29411}
}
```

- [← previous VerbNet Representations: Subevent Semantics for Transfer Verbs](https://md.mova.elamur.ai/free/en/docs/papers/brown-2019-verbnet-representations-subevent-semantics-transfer/)
- [next → The ISO Standard for Dialogue Act Annotation, Second Edition](https://md.mova.elamur.ai/free/en/docs/papers/bunt-2020-iso-standard-dialogue-act-annotation/)
- [↑ back to English](https://md.mova.elamur.ai/free/en/docs/papers/en/)

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